Senior Manager - R2R Operations - BPO

Sr. Manager - R2R Operations / Intl. BPO / Chennai

We have an urgent opening for the role of Sr. Manager- R2R Operations with an Intl. BPO based in Chennai.

Job Location : Chennai

Shifts : Global night shifts

CTC Offered : As per Industry norms

Skill : R2R, Record to report for third party Outsourcing Business

Job Description :

Looking for candidates who have 9+ years of leading large F&A operations in the R2R tower, with expertise into :

- Financial Planning & Analysis

- Budgeting & Forecasting

- Close Management

- Tax Reporting/ Financial

- Regulatory or Management Reporting

- Reconciliation/ Month-End Close

- Variance Analysis

- Master Data Management

- Interface Management

- Fixed Assets Transaction Processing

- CA preferred but not compulsory.

- Excellent Communication skills & Executive Presence a Must.

- Flawless execution on Operational deliverables through a robust operational and controls/compliance framework

- Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective

- Actively engage with customers to understand and address customer pain points

- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team

- Align to customer goals and deliver on commitments consistently

- Ability to foresee risks, be proactive and predictive while developing mitigation plans

- Ability to build impactful customer relationship; enhance Net Promoter Score

Essential :

- CA/MBA with 8 years in the R2R domain

- Prior Operations experience in the BPO Industry

- Experience in leading large teams

Desirable :

- Involvement in Six Sigma initiatives and projects

- Transitions experience