Senior Manager - Project Management - BFSI/BPO/KPO/IT

Sr. manager

Key Responsibilities :

Operations :

- Drive and/or support global and/or regional initiatives through adequate project management

- Identify efficiencies in the governance workflow and implement improvement/changes

- Ensure timely and accurate creation and review of various MI & reporting

- Create analytical report and presentations as required, highlighting trends and identifying potential issues

- Develop solutions by employing timely, rigorous and logical analysis

- Build and manage flow of information/data to ensure an accurate output

- Plan and execute various governance projects related to the Joint ventures

- Critically review all performance metrics and reporting from the Joint ventures for completeness and utility

- Attend and participate in business review meetings, identify issues and facilitate resolution

- Independently assess an issue and ensure relevant teams are addressing it

- Escalate matters to the right stakeholders in a timely manner

- Design, develop and maintain standard documentation for senior management meetings

- Deliver all assigned projects and tasks in timely and accurate manner

- Take prompt actions based on business needs wherever needed

Organisational :

- Effectively communicate with onshore and offshore teams and management

- Build strong work relationship with all stakeholders

- Adhere to company policies and procedures

People :

- Lead the team to deliver quality and quantity in a timely manner

- Showcase good leadership skills across all disciplines

- Continuously engage oneself in staff training and development

- Attract, retain and develop a high performing and diverse workforce

- Create an environment that motivates and supports people to achieve higher performance

Financial :

- Accountability for the general management of all expenses against company policies for areas of direct responsibility only

Experience / Qualification / Key Skills / Attributes :

Essentials :

- At least 10 years of relevant work experience in financial services, banking, insurance, analytics, market research, consultancy or any other parallel industry

- Minimum MBA qualification in a relevant area

- Strong project management skills and ability to track against agreed timelines

- High comfort with creating and presenting information through powerpoint

- Good analytical skills

- Good communication skills, both verbally and in written format

- Ability to work independently as individual contributor

- Ability to travel as required

- Any knowledge of analytical tools and databases will be an added advantage

- Any knowledge of the below will be an added advantage:

- Custody and administration products and services

- The industry

- Our customers and prospects

- The competitive environment

- Other State Street businesses

- Good interpersonal skills and ability to interface with stakeholders from all disciplines, backgrounds and cultures (both regional and global)

Preferred :

- Ability to work independently as individual contributor

- Ability to travel as required

- Any knowledge of analytical tools and databases will be an added advantage

- Any knowledge of the below will be an added advantage:

- Custody and administration products and services

- IC role

- Person needs to be an MBA

- Look only from captives

- Have to be involved into project governance. No PMOs

- General shift but has to be open to UK shift as well

- Excellent comm skills

- Has to have worked on custody (functional) projects. No IT projects please. Even if currently working on a different domain but has worked prior into atleast 1 custody project; acceptable