Senior Manager - Product Decisioning - FinTech/Payments

Senior Manager - Product Decisioning

Job opportunity- Sr. Manager - Product (Decisioning) - Mumbai- Lower Parel location

Need candidates having experience working with Fintech/Payments Company.

Qualification:

BE/Btech + MBA combination

Roles & Responsibilities:

Business Analysis & Project Management:

Own all Decisioning solutions from a product perspective

Create end to end solutions for customers leveraging the company and partner products capabilities to manage custom implementations by representing the voice of the customer

a) Conduct workshops for assessing client needs and create an approach for a technology enabled solution via assessment of maturity of client processes

b) Setup and manage program governance on client implementations

c) Obtain buy in on complex decisions from client and internal team stakeholders

d) Identify risks, bottlenecks on implementation projects and their resolutions

e) Ensure the delivery of the product meets client requirement

- Manage product backlog and prioritize story points while participating in Agile ceremonies as part of sprint planning

- Manage RFP/RFI process from solution design perspective in coordination with internal stakeholders to ensure win

- Ensure the publication of routine and ad-hoc reports to support top management decision process

- Build strong relations with clients by continuously interacting with them and collecting feedback on the solutions implemented

Post Production Support:

Track production issues and communicate to Client/Sales in proactive manner Own the production support issue resolution in coordination with Technical operations team as per SLA

Partner Management:

- Own partnership engagement from Solution delivery / Project Management and conduct commercial due diligence for ongoing and upcoming projects

- Track and control SLA signed with partner through planned interactions

Commercial Due Diligence:

Track and control revenue/cost of the project under supervision in coordination with internal as well as external teams (Client/Partner)