Senior Manager - Process Excellence - Quality - Insurance Domain

Senior manager - Process Excellence - Quality

- Participating and Leading organization wide improvement initiatives directed towards capability enhancement of associates

- Coordinating with Delivery Managers, Customer Leads, Project Managers and other stakeholders and identifying the process improvement opportunities.

- Creation, review and updation of training materials intended for capability enhancement of associates.

- Organizing Lean and Six Sigma based training programs involving multiple stakeholders.

- Ensuring selection of process improvement projects

- Training Six Sigma Green Belts, Black belts, Lean trainees ensuring their capability enhancement.

- Helping and mentoring Lean and Six Sigma trainees in closing their projects and ensuring organizational benefit.

- Coordinating with different stakeholders and ensuring logistics for different capability enhancement programs.

- Consulting/ helping client organization in strategy development for process excellence, execution of projects and capability build up exercise.

- Program management of high impact organization wide program for the organization and for clients.

Candidate Specification :

- Should be a certified Six Sigma Black Belt and Only From BPO / KPO Industry

- Should have done process excellence for Insurance domain on a global Platform