Senior Manager - Planning & Operations - EdTech Startup

- Our client is an online and blended learning platform designed to empower working professionals to meet their learning objectives and accelerate their career progression. It believes that the only way professionals can keep up with the rapidly changing business world is through continuous learning and aspires to be their life-long learning partner.

The different programmes offered by the company include :

- A year -long blended learning programme that is comprehensive and provides an alternative to full-time programmes for professionals who cannot afford time away from work and

- Online mentored learning programmes that are focused on specific competencies for professionals who learn better with regular learning support.

- The Business Analytics Program offered by them has been ranked among the top 3 in India by leading analytics magazines, Analytics India and Analytics Vidhya. The program is now offered across 5 centers in India and will soon launch internationally. It also offers a modular and flexible MBA equivalent program, the PGPM-Ex, where learners can learn and develop competencies as per their specific stage of career needs. BACP is an online mentored learning program that enables learners to build their competency in business analytics without location constraints.

- Their programs are offered in partnership with Great Lakes Institute of Management, one ofIndias leading business schools. The programs are designed with inputs from both the word class faculty at Great Lakes as well as highly experienced industry experts to ensure high quality and practically relevant learning outcomes to learners across India and abroad.

- Their team comprises of passionate individuals having an excellent blend of entrepreneurial and academic experience. Its founding team has been part of multiple successful startups in the US and India and have built businesses from concept to exit through acquisitions, besides having been educated at top global institutions like Stanford, Berkeley, MIT, IIT Mumbai, Duke, MDI and IIM Ahmedabad. It is also advised by a distinguished academic advisory board comprised of highly experienced academicians from both the US and India.

Their team has a culture driven by :

- Innovation and of challenging the status quo which has enabled it to develop and launch a variety of programs to meet the requirements of the market

- Customer centricity pro-actively learning and understanding the evolving requirements of its key stakeholders and responding to them

- Mutual respect and empowerment where team members are empowered and expected to achieve organizations objectives with minimal supervision and mutual accountability

- The company has seen a 100 times growth in the number of registered learners in three years, and 20times revenue growth from the first to third year. The team has grown from five to 45 and now has officesin Bengaluru and Gurgaon

Key Responsibilities :

- Ownership of online and blended mode programs across centers in India

- Plan operations in advance, identify potential constraints and prevent problems before they happen

- Contribute to setting goals and achieving revenue targets for each program

- Monitor participants satisfaction and implement measures to continuously improve learning experience and outcomes through changes in curriculum, faculty and engagement

- Work closely and cross-functionally with program managers, tech and admissions teams to ensure business requirements are met

- Take an active role in recruiting more faculty and identify opportunities for collaborations or contributions

- Communicate regularly with stakeholders regarding operations, progress, and feedback

Candidate Profile :

- MBA with 3 plus years in operations management, services management or product management

- Experience working in global, cross-functional, and/or matrix organizations

- Excellent stakeholder management skills

- Academically inclined with deep interest in helping participants learn

- Experience with teaching or Ed-Tech a plus

- Product marketing experience a plus