Senior Manager - Performance Improvement - Big4 Consulting

Ernst & Young (E&Y), Senior Manager - Performance Improvement

Essentials :

In-depth domain knowledge in one or more and expertise in at least one sector of the following sectors: listed - Technology, Telecom, Media.

Skills :

- In-depth understanding of the economic and business environment

- Expertise in two or more of the areas listed - Go to Market Strategy / Commercial Diligence / Business planning / Performance improvement of internal operations / Global Sourcing

- Professional network and networking skills

- Excellent oral and written communication skills

- Good leadership qualities

- Client relationship management and account management skills. Experience in handling mid to large-size accounts

- Program management, multi-tasking and time management skills

- Good experience in business development

- Excellent people management skills

- Sharp focus on quality delivery

- Ability to develop / customize solutions relevant to client

- Advanced knowledge of MS Excel, Word, Power Point

Other :

- Willingness to travel

- Flexible to adopt to a demanding lifestyle

- Able to thrive in relatively unstructured situations

- High initiative and drive, positive attitude and high commitment

- Maturity and ability to handle pressure

Job Role :

Client service delivery/execution :

- Manage multiple projects, engagement economics and receivables, project resources and team utilization

- Lead the delivery / execution of high quality deliverables and manage service quality, brand and client expectations

Knowledge Management :

- Contribute to brand development by writing articles, developing thought leadership and point-of-views

- Contribute to knowledge development and management

Business development :

- Manage clients & accounts and built professional relationships

- Meet business development targets by identifying new opportunities with existing and new clients

- Demonstrate significant industry / solution expertise

People Management :

- Be a strong team player

- Build a strong team and be a strong role model, mentor and coach

- Assist in resolving people issues

- Support people development through guidance and feedback

- Take the lead in recruiting activities

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence.