Senior Manager - Organization Development - BPO/ITeS

Senior Manager-Organisation Development

This Organizational Development Specialist will be responsible for supporting performance management, high potential development programming, and other learning and development projects to support organizational needs throughout all regional offices.

Duties & Responsibilities:

- Evaluating and managing Organizational Development (OD) strategies and processes; assessing organizational development needs of operating, business and functional units.

- Leading the design, development and implementation of programs, policies and strategies tailored to meet OD needs and program goals; designing and executing key programmatic elements of the OD process; measuring the achievement of established goals.

- In partnership with the Director, supporting the individual development planning process for executives and emerging leaders.

- Providing a broad range of consultative services to all levels of employees, including policies, procedures, problem solving, dispute resolution, compliance, litigation avoidance.

- Consulting with management on performance, organizational and leadership matters.

- Managing the performance appraisal and feedback programs; coaching Managers on performance review process and appropriate feedback, language and documentation.

- Recommending and implementing policies and procedures based on a thorough knowledge of employment and benefit laws on the national, state & local level, including Canada.

- Evaluating and partnering with management to resolve interpersonal and work-related problems and meeting with supervisors and managers to determine effective mediation techniques, such as coaching, job skill training or intervention.

- Evaluating program effectiveness and continuously improving our solutions.

- Managing technology platforms related to organizational development initiatives

- Performing 360 assessments and conducting related debriefing sessions

Who has done strategic role:

- Career framework

- Job mapping

- Compensation benchmarking analysis

- Job description

- Progression planning

- Handled HR Projects (preferably job family mapping, career framework, compensation benchmarking analysis etc.)

- Global exposure

- Good verbal and written communication

- Good presentation and excel skills

- Candidate will be at Manager/Sr Manager level. Shift timing- 2-11 pm . He/she will be working for Jamaica and US employees

- MBA mandatory - 5-8yrs Experience