Senior Manager - Operations

Senior Manager - Operations

About Us:

We are a pioneering culinary brand known for our wholesome, natural Indian-inspired foods. Launched in 2019, our brand represents honesty and transparency, offering a range of organic, artisanal flavored food products. Featured in publications like the New York Times and Forbes, we are rapidly expanding nationally, available in over 3500 locations including Whole Foods and Kroger.

Who We Are Looking For:

We are seeking a Senior Operations Manager to join our fast-growing team. This role requires someone with a passion for details, exceptional organizational skills, and a proactive approach to managing multiple projects in a dynamic environment.

Requirements:

- Must be able to work US hours (7am-4pm PT) and have prior experience working during these hours.

- Fluent in English, both written and oral, as the role involves making phone calls during US working hours.

Who You Are:

- An operations or supply chain professional with 4+ years of relevant experience.

- Highly organized with the ability to manage multiple projects effectively.

- Independent and proactive, with a passion for building systems to improve efficiencies.

- Adaptable to dynamic environments and shifting priorities.

- Willing to vary schedule to meet business needs, including weekends if required.

- An effective communicator comfortable interacting with customers and vendor partners.

- Passionate about Indian food!

What You'll Do:

- Product Inventory and Demand Planning: Forecast inventory needs, create production plans, and work with retail customers and distributor partners on forecasting and replenishment efforts.

- Sourcing and Supplies Management: Manage inventory of supplies for production, support new product development, and optimize infrastructure for freight and warehousing.

- Logistics Administration: Coordinate shipments and freight, manage day-to-day logistics across warehouses and transportation partners.

- Quality Assurance: Assist with onboarding for new customers and distributors, oversee quality escalations and resolutions, and manage SKU set-up and maintenance.

- Accounts Payable/Accounts Receivable Management: Audit invoices from vendor partners and manage the lifecycle of Direct-to-Customer and Food Service orders.

Compensation:

Competitive salary.

Skills:

- Advanced proficiency in Microsoft Excel.

- Forecasting and planning abilities.

- Attention to detail and accuracy.

- Proactiveness in handling multiple SKUs and data points.

- Strong organizational and communication skills.