Senior Manager - Mortgages - Default Pre-foreclosure Operations - BPO

The role of a Sr.Manager is to effectively manage day to day operations through proactive forecasting and capacity planning.

Develop front line managers to taken on the additional responsibilities. Review process for risk, compliance & info sec failures and create mitigation plan.

Implement and/or create a contingency plan if not already in place. Connect with associate and customer through various communication/feedback channels i.e. Skips, one on ones, VOC, ASAT etc to get an unbiased input of the pulse on floor.

Candidate Specification:

Looking for good Managerial candidates with people management skills and relevant service delivery experience in Mortgages- Default Pre-foreclosure Ops

Should be open to working in Night shifts