Senior Manager/Manager - Human Resources - IT

Sr. Manager/ Manager (HR Head) - Information Technology

- The role will cover all generalist aspects of HR and leads HR's practices and objectives that will provide an employee-oriented high-performance culture that emphasizing quality, productivity, goal attainment and empowerment and is responsible for the development of processes and metrics that support the achievement of the Company's business goals.

- Reporting directly to the Senior Management, the role will be responsible for all aspects of HR for the company and to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimized.

KEY ACCOUNTABILITIES:

- You will be responsible for developing and implementing the HR planning of the division and will produce accurate HR reports on a monthly basis in order to provide accurate information to the Senior Management.

- This position forms part of the senior team and is a pivotal role in the company and must accordingly be able to manage a high-volume workload.

- Develop and implement the HR strategy aligned to the business objectives and company HR initiatives.

- Support and coach the management team on all people leadership matters, including business change and transformation.

- Forming strong relationships with the management team to be able to challenge and coach in a high-performance environment.

- Partner the management team to project manage organizational and procedural changes within the business area.

- Be responsible for all HR management and development (including recruitment and selection policy/practices, discipline, grievance, mentoring, salary and conditions, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues).

- Lead the work to regularly review the company's talent management processes within the business areas, including performance/potential management, resource planning and succession planning.

- Where necessary, work in partnership on projects to aid continuous improvement and implement improvement programs (e.g. changes to working practices, organisation changes and business "excellence" or lean programs).

- Manage and develop a small HR department to ensure quality services and advice are provided across the company.

- Establish and maintain appropriate systems for measuring metrics that support the achievement of business goals, necessary aspects of HR and training and development.

- Monitor, measure and report on HR issues, opportunities and development plans and achievements within agreed formats and timescales

- Liaise with Senior Management team to understand their HR requirements and ensure they are fully informed of the corporate HR strategy.

- Update the company server with timely, relevant forms, policies and procedures to ensure accessibility for employees at all times.

- To facilitate as a mediator when required to try and resolve employee grievances.

- To manage the long service rewards and ensures employees are notified of qualifying rewards in a timely and accurate manner.

- To deliver and report on the annual employee engagement survey to ensure feedback from employees is collated and interpreted correctly to help improve employee engagement.

Recruitment duties:

- Manage all recruitment needs for the company, including implementing and continually developing a robust recruitment process.

- Overseeing the day-to-day management of the recruitment process, including reviewing job descriptions, website advertising, updating of the company resource plan, sifting and selection of CV's, attending interviews and selecting candidates

- Manage and develop direct reports.

- Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives.

- Succession plan and ensure training is aligned to support the plan.

- Manage the organization and delivery of company induction sessions, including writing and delivering the presentations.

General Management duties:

- To be a pro-active member of the senior management team.

- To highlight and help resolve any issues/challenges/employee relations within the office.

- To assist and advise Company managers/directors on HR policy, practice, procedure and issues.

- To represent the company in a positive, professional manner at all times.

- To be prepared to support fellow managers in any meetings required.

Qualification And Experience:

1. 12-15 Years of proven track record of leading the delivery of HR functions to a high standard.

2. A proven track record as a HR generalist, preferably in a senior role

3. Up to date knowledge of employment law.

4. Knowledge of Payroll

5. The ability to originate and lead organizational strategies in HR.

6. Experience in developing HR policies and procedures to ensure legal compliance.

7. Knowledge and experience of introducing new ideas to improve employee engagement.

8. Experience of report writing utilizing excel, word and power point

9. Ability to communicate at all levels

10. Experience of using HR Information Systems

11. Problem solving skills

12. Recruitment and Selection experience

13. Ability to innovate to create and implement continuous improvement initiatives

14. Experience of designing and writing HR policies, procedures, offers and contracts

Competencies:

1. Compliance - Ability to audit and monitor quality of outputs; demonstrable experience of delivery against specified protocols/ procedures ensuring the highest level of performance.

2. Teamwork - Ability to build and develop relationships with internal employee, strategic partners and other external parties/ organisations; able to resolve conflict.

3. Personal Drive - Will be able to demonstrate being self-directed, resourceful, and creative; Able to manage own time and work autonomously; Able to work on own initiative with drive and enthusiasm.

4. Communication - Excellent written, verbal and presentation skills.

5. Commercial Awareness - Able to demonstrate contribution to maximising commercial performance through controlling costs, and ensuring efficiencies where possible

6. Customer Focus - Works to understand customer needs; Strives to exceed expectations