Senior Manager/Manager - HR Program & Operations - IT

HR Program & Operations - SM / Manager

About The Company:

ARA's client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology, and Operations Services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Their people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. They embrace the power of change to create value and shared success for their clients, people, shareholders, partners, and communities.

The Role: Manager / Senior Manager - HR Program & Operations

Key Responsibilities:

- Lead cross service teams to identify best practices and propose multi-service delivery models for capacity planning, talent strategy and recognition

- Program manage IS&D Capacity, Capability and Culture Transformation workstreams

- Build/maintain detailed workplan

- Run bi-weekly progress meetings with workstream leads

- Drive progress across workstreams

- Driving the effective implementation of Integrated Solutioning & Delivery (IS&D) HR strategic programs, projects and priorities.

- Improve Client experience and value delivery

- Enable integrated multi-service Solutioning & Delivery

- Develop consistent Solutioning & Delivery approaches across the Markets and Services

- Proactively manage delivery to mitigate risks and prevent issues, improve delivered CCI, and address strategic cost management levers

- Transform Solutioning & Delivery methods, tools and processes at pace

- Build integrated Solutioning & specialized Delivery talent

- Recognize and Reward Delivery success

Skills Required:

- Experience in Project/Large Program Management

- Strong multi-tasking skills with the ability to manage multiple projects and stakeholders simultaneously.

- Flexibility/willingness to flex and change direction quickly based on shifting business priorities

- Excellent cross-functional collaboration, influencing, and problem-solving skills.

- Excellent at building relationships with senior leaders

- Ability to manage stakeholders and advocate change through influence.

- Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality.

- Ability to analyse data, understand trends, develop recommendations for action based on analysis, lead with facts, and inform with data.

Qualifications & Experience: Any graduate/PG

Work Experience: Minimum 11 to 18 years