Senior Manager/Manager - Employee Relations - Investigations & Compliance - BPO/IT/Online

Role - Senior Manager / Manager - Employee Relations, Investigations & Compliance - BPO/IT/Online

Location - Mumbai ( Thane)

Job Description :

- Handle various types of employee relation matters and develop solutions in collaboration with manager focused on: providing counsel on performance management issues (coaching, counselling, disciplinary actions, terminations, performance feedback and career development)

- Setting up Investigation Process & Investigating issues on Employee Compliance Related issues

- Planning & Executing Fun activities at work to keep Employee Morale high, which leads to higher performance

- Administering the staff grievance and close the grievance by providing a proper resolution within the TAT

- Act as primary point of contact for managers and employees to provide guidance on HR policies, programs and initiatives

- Participate in internal investigations as needed and conduct intake on employee issues and concerns

- Work closely with management and employees to improve work relationships, build morale, increase productivity and retention

- Enable Employee Connect programs such as one-on-one, skip levels meetings, town hall meetings and ensure maximum participation

- Developing and overseeing control systems to prevent or deal with violations of legal guidelines and internal policies

- Evaluating the efficiency of HR controls and improving them continuously

- Revising HR procedures and reports etc. periodically to identify hidden risks or non-conformity issues

- Handling labor laws and wage management

- Monitoring contract labor legal compliance

- Drafting, modifying and implementing company HR policies

- Collaborating with corporate counsels and HR departments to monitor enforcement of standards and regulations

- Assessing the business future ventures to identify possible compliance risks

- Keeping abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control

- Preparing reports for senior management and external regulatory bodies as appropriate

Desired Candidate :-

- MBA + LLB with excellent interpersonal and communication skills, both written and verbal English

- Minimum 8+ years progressive human resources experience, preferably in employee relations & HR Compliance

- Proven track record in driving strategic HR initiatives to realize bottom line results and enhance employee engagement

- Ability to perform as a trusted advisor and handle confidential information in a mature and professional manner

- Sound judgment, business acumen, influencing skills and proactive approach to effectively address sensitive employee issues