Senior Manager - Learning & Development - BFSI/BPO/IT

Responsibilities include the following:

- Should have strong experience in Leadership Development

- Conducting Training Needs Analysis using both structured and informal methods to capture requirements across the organization, identifying current and future developmental needs at the individual level, and capacity building requirements at the organization level.

- Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in-house training sessions, mentoring, self-learning, and other methods as appropriate.

- Designing and implementing a best-in-class eLearning program

- Drawing up a comprehensive L&D Plan based on the developmental needs and methods identified.

- Driving and facilitating the implementation of the L&D Plan to ensure smooth execution with effective outcomes, providing thought leadership around program design and delivery.

- Monitoring and evaluation of both structured and informal methods used, making continuous improvements in the approach, process and methods as appropriate.

- Designing and implementing the New Hire Orientation programme

- Refining existing systems and processes, and setting up new processes as required, including preparing and tracking the annual L&D Budget.

- Tracking L&D related data and generating regular MIS reports as required.

- Maintaining a keen understanding of learning & development trends, developments and best practices.