Posted By

user_img

Mercy A L

Lead - TA at Randstad

Last Login: 02 May 2024

Job Views:  
1188
Applications:  353
Recruiter Actions:  352

Job Code

938814

Senior Manager - Key Accounts - BFSI

5 - 9 Years.Bangalore/Mumbai
Posted 3 years ago
Posted 3 years ago

Job Profile:

The Key Accounts team manages marquee clients. Your role encompasses the following,

- Building and maintaining relationships with clients and key personnel within their company

- Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota

- Conducting business reviews to ensure clients are satisfied with their products and services.

- Attending meetings with clients inside and outside their offices to build better relationships with them

- Achieving client relationship targets and KPI's as set by the team lead

- Liaising with internal departments to ensure client needs are fulfilled effectively

- Escalating and resolving areas of concern as raised by clients.

- Carrying out client satisfaction surveys and reviews.

- Monitoring company performance against service level agreements and flagging potential issues.

- Updating the CRM for any change with regard to a client

Skills Required:

- Knowledge of best customer service practices

- Go getter attitude

- Strong interpersonal skills and an ability to build rapport with customers

- Previous sales/key account management experience

- Hardworking with strong work ethics

Experience Required

- Overall 5-9 Years of relevant experience in Key Account Management/Sales

Didn’t find the job appropriate? Report this Job

Posted By

user_img

Mercy A L

Lead - TA at Randstad

Last Login: 02 May 2024

Job Views:  
1188
Applications:  353
Recruiter Actions:  352

Job Code

938814

UPSKILL YOURSELF

My Learning Centre

Explore CoursesArrow
Apply on the go!

Download the iimjobs app to
apply for jobs anywhere, anytime

apple

Download on

App Store

playStore

Get it on

Google Play

appPromoQr

Scan to Download