Senior Manager - Key Account Management - FMCG/FMCD/Telecom/Retail/Online

- Know the customer: Deeply understand customer behavior, develop new customer insights

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical

- Have an in depth knowledge of competition and vendor and ability to influence the market

- Manage in store promotions along with brands - make brands partners in customer communication

- Make the destination of choice for the customers through the largest and the greatest assortment of products on offer

- Develop and manage a fulfillment strategy with the brands to ensure best selection along with the optimal cost and service.

- Build, retain and groom a strong team to deliver across functions

- Set goals, define KPIs and ensure team tracks effectively towards goals