Senior Manager - IT Procurement/Sourcing

Senior Manager - IT Procurement/Sourcing

Women Candidates only.

Below are the things they majorly looking for:

- Direct Vendor Management experience and working with VARS (Value Added Resellers)

- Software Asset Management (SAM)

- Day to Day (SAM)

- Experience in establishing a (SAM)

- Sourcing/Procurement Experience

A Day in the Life:

Operations and Performance Management Quality:

- Support the monthly, quarterly, and annual service performance management governance forums and ensure that maintained, updated, and effectively communicated reflecting business requirements

- Review and validate calculations of quality and voice of customer (VOC) aspects of monthly service level reporting, ensuring that reporting is accurate and consistent, and results are as approved by workstream leaders and any issues actions and decisions are captured and managed through EMS governance and workflow processes

- Oversee the service provider's progress on corrective action and service improvement plans

- Participate and/or facilitate team meetings related to corrective action (CAPA) planning and resolution

Governance and Continuous Improvement:

- Coordinate and provide support and direction as necessary to weekly, monthly, and quarterly operations meetings with workstream leaders and service providers to ensure that service delivery expectations are being achieved/exceeded

- Negotiate and administer a wide variety of program and project calendars, meetings, and content to ensure alignment and participation by critical stakeholders and managed services provider teams and leadership

- Facilitate delivery and management reviews of quarterly executive governance materials and dashboards and any ad hoc reporting or analysis

- Support and participate in quality initiatives and continuous improvement activities as required

- Ensure that monthly operations meetings are taking place and that service provider documents meeting minutes and follows up on the action items from previous meeting(s)

- Take ownership of day-to-day quality and VOC issues and escalate as necessary

- Support facilitation of governance meeting plan development and execution

Technology, Tools, and Project Administration:

- Work with the vendor management tool provider to set up the vendor, extract contract information, pricing schedule, service level data and calculation method from contract, volume raw data from various database, update metadata, reports, graphics etc.

- Manage day-to-day tool requirements and administrative support related to dashboards and RAID

- Create tool standard operating procedures and conduct trainings to the VMO, BU and vendor teams as required

Qualifications:

- Bachelor's/Master's degree

- 16+ years of experience with a bachelor's degree or 14+ year of experience with an advanced degree

- 5+ years of managerial experience, which includes goal settings and performance management.

- Excellent communication skills