- Understanding of concepts related to audit, including controls, risks, processes, flowcharts, SOPs, etc.
- Strong analytical ability, including network and network systems design, capacity planning, operations methodology, error detection/resolution techniques, quality assurance techniques, and implementation and management methodologies.
- Customer service handling experience
- IT Savvy
Job Description:
The following are the primary responsibilities of this job, but is not an exhaustive list:
- Audit process controls as per the audit standards, directly or through outsource audit partners, making sure the company has adequate technology and system controls to meet business objectives and customer needs.
- Have insight into the entire business structure including all IT infrastructure.
- Understand the criticality of process under the light of overall business objectives.
- Perform the audit as per the audit policy of the company including audit scoping, planning, field work, reporting, recommending action plan and tracking implementation of the recommendations.
- Conduct/Manage continuous audits of areas such as
- Customer Service, Underwriting and Claims management, etc and related IT General controls. and Information Security, Data Governance, SDLC, etc and related controls.
- Suggest improvements and help the process owners in updating the process and control documentation.
- Compile data / information into a coherent report for the audit committee.
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