Senior Manager - Infrastructure Transition - IT

Senior Manager - Infrastructure Transition

Job Description :

- Deliver all Transition Projects and Programmes in line with recognized best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting), where the successful implementation of service resource skills and processes are just as critical to project success as technology

- Act as the central liaison for all transition activities

- Operationalize relevant contract SLA's and obligations

- Manage day to day Transition project communication both within the organization and all other stake holders and produce relevant reports accurately and in a timely manner at the agreed frequency.

- To take full responsibility for the management of the wider transition team involving additional project management resource, internal technical resource, 3rd party suppliers, account team members and client stakeholders

- To interface with 3rd party suppliers, involving agreement, planning, timelines and quality of deliverables

- Produce detailed project plans to manage inter dependencies

- Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues

- Manage the expenditure within the Service Transition, ensuring all costs are recorded against products and services delivered

- Create and effectively manage the stakeholders, incorporating all project works

- Monitor the programme/project ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented

- Review the outcomes of the Transition Projects to determine any corrective actions that could be taken to improve timely delivery.