Senior Manager - Human Resources - KPO

- Set objectives for the HR team and track progress

- Design and implement company policies that promote a healthy work environment

- Develop compensation and benefits plans

- Support and suggest improvements to the entire business HR team

- Create Talent Management improvement plans and execute processes in a timely manner

- Discuss employees' career development paths with managers

- Monitor HR metrics (e.g. turnover rates and cost-per-hire)

- Review departmental budgets

- Organize learning and development programs

- Ensure HR staff addresses employees' requests and grievances in a timely manner

- Maintain HR procedures that comply with labor regulations