Senior Manager - Human Resources - Employee Relations & Industrial Relations - Pharma

Domnic Lewis has been mandated to hire for Senior Manager- Human Resources (ER & IR)

- The Senior Manager for Field HR, Industrial Relations (IR), Employee Relations (ER), and Legal Affairs will oversee all daily activities related to field issues across India.

- This role involves close collaboration with the Line Manager and Divisional Head to ensure smooth and efficient operations in field force areas.

- The ideal candidate will have significant experience and understanding of labour laws, statutory compliance, New Labour Codes, liaising with labour and government authorities, and managing union relationships. Expertise in handling legal cases from conciliation through to the courts is also essential.

Key Responsibilities:

- Develop and implement HR and ER strategies that support the company's business objectives.

- Address and resolve management and employee relations issues, including grievances and demands in the field.

- Effectively manage industrial relations, including interactions with external stakeholders such as police, advocates, and regulatory bodies.

- Support business needs through field development, employee engagement, and motivation initiatives.

- Conduct review meetings with Managers and Medical Representatives.

- Handle field-related ER/IR issues, provide support to managers, and leverage fieldwork experience.

- Conduct domestic inquiries and manage disciplinary proceedings for field employees.

- Regularly review and coordinate legal cases with advocates.

- Ensure compliance with labour laws across India and manage compliance dashboards effectively.

- Oversee NAPS procedures, including issue resolution, reimbursement claims, and coordination with NAPS authorities.

- Develop and implement HR/ER strategies, systems, and procedures to enhance field operations.

- Foster a positive working environment and culture.

- Provide management reports and MIS, and support decision-making through HR metrics.

- Manage field ER/IR issues and be knowledgeable about criminal proceedings.

- Experience in plant environments is considered a plus.

Qualifications, Experience, and Skills:

- 15 to 18 years of core experience in HR, IR, ER, and legal affairs, with a minimum of 10 years in field HR roles.

- Master's Degree in Human Resources or MSW from a reputed institution; LLB is MUST.

- Proficiency in PowerPoint and Excel.

- Hands-on experience with Labour Office, PF, and ESIC authorities.

- Significant experience in handling strikes, protests, and industrial disputes.

- Strong understanding of compliance related to contract labour management.

- In-depth knowledge of labour laws including the S&E Act, Factory Act, CLRA Act, ESIC Act, EPF Act, and Bonus Act.

- Excellent communication, interpersonal, negotiation, and stakeholder management skills.

- Comprehensive knowledge of ER/IR processes.

Reporting Structure: Reports to: Line Manager and Divisional Head