- Overseeing the daily activities of the HR operations department
- Leading HR operations activity from onboarding through to offboarding (including managing the communication of employee benefits package, identifying opportunities for process improvement, exit interviews, and analysis of data)
- Ensuring compliance with all pre-employment checks
- Ensuring employee records are maintained accurately in line with data privacy regulations
- Implementing new company policies
- Organizing inclusive team and social events to build a strong culture
- Developing an innovative and impactful operations function
- Designing, monitoring, and improving HR processes, policies, and technologies
- Acting as a first point of contact for all employees in the business
- Supporting managers with light people challenges before they are escalated to the HR manager
- Managing communications across the organization
- Reviewing and approving budgets
- Management of all internal HR systems (including HRIS)
- Acting as a role model for HR team members, coaching and developing where appropriate
- Occasionally supporting the Senior Leadership Team with ad hoc requests
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