Senior Manager - Human Resource - eCommerce

- Responsible and accountable for Niche/Lateral/Volume Hiring predominantly focusing hiring for Operations function.

- Handled stakeholder management with complete ownership.

- Gathering requirement, discussing the bottlenecks and salary bands

- Designing the interview process based on the nature of requirement and market dynamics.

- Contributing in meeting the replacement hiring requirements, setting up new Businesses/Teams, Streamlining the Recruitment Process, Process Innovation.

- Working on improving the recruitment process by reducing the TAT, optimizing source mix ratio and leveraging technology for better results.

- Setting up Talent Acquisition Operations function which helped in the improvement of efficiency amongst the team.

- Ensuring high offer to join ratio by ensuring excellent candidate experience and post-offer engagements.

- Responsible for Campus Recruitment Process from strategizing to Execution if required

- Preparing Market Intelligence report & Market Salary report for critical positions

- Collaborate with another department to develop policies, programs, and solution

- Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview

- Mediate and resolve employee relations issues and find ways to build morale, improve workplace relationships, and boost productivity and retention