Senior Manager/Head - Volume/Bulk Hiring - BPO/ITeS

Senior Manager (Head) - Volume/Bulk Hiring (BPO/ITES)

- Front line hiring, volume hiring, mass hiring, bulk hiring.

- Meet the business manpower needs within defined time lines.

- Capacity planning, scheduling and operations

- Define and implement a consistent Recruitment and Selection service delivery vision, and model / strategy, creating competitive advantage through effective and efficient Talent acquisition mechanisms.

- Craft employee value proposition and be a key driver as needed to maintain preferred employer status in a tight employment market so as to attract and retain best talent, across diverse (as well as evolving) Business and Role requirements.

- Ensuring that the requirements / specifications are communicated to and understood by the Recruitment team

- Design and establish hiring plans (includes right mix of sourcing and selection methodologies) that determine cost, productivity and timeliness of deliverables accounting for risk, manpower and market changes

- Manage internal relationships, advising the senior management teams across business lines and functions on recruitment responsibilities, escalations, policies and process updates.

- Understand the management requirements and accordingly build MIS to track, analyse and improve hiring efforts.

- Finalize skills assessments along with external agencies, drive employee referral schemes, hiring quality audits, budget and process compliance and other special projects.

- Review and establish appropriate processes, controls and checks for recruitment.

- Front end all Recruitment related Audit activities

- Ensuring control and compliance mechanism on all recruitment related activities

- Partner with HR Generalists/Specialists on special initiatives, as required from time to time especially in the Talent Management arena and building retention programs

- Coach, guide and support team to achieve individual, team and department objectives.

Qualification, Experience & Skill Sets :

- 10 - 12 years exclusive experience in Talent Acquisition with key focus on bulk/volume hiring across domains specifically in ITES / BPO industry. Candidate with post graduation qualification in HR will be an added plus.

- Should have extensive experience in generating quality hiring volumes through strategic use of recruitment channels including vendor channels, campus bulk recruitment programs, social media hiring, referral program management etc. with large ITES/BPO organizations

- Should be able to set-up, manage and guide recruitment teams in volume/project/bulk hiring at multiple sites.

- Strong demonstrated experience in delivering on shorter hiring TATs and team management skills preferred.