Senior Manager - Global Business Services

- Digi-Key Electronics - Headquartered in Thief River Falls, Minnesota, USA, Digi-Key is one of the fastest growing distributors of electronic components in the world.

- Founded in 1972, Digi-Key was a pioneer in the mail-order catalog business and a key resource for design engineers.

- Today Digi-Key offers the world's largest selection of electronic components in stock and available for immediate shipment.

- From prototype to production, we are here to fuel innovation all over the world.

Role Overview:.

- We are seeking a highly driven and strategic Senior Manager GBS - Operational Excellence & Business Transformation who will play a pivotal role in steering transitions, operations excellence, training programs to lead and oversee key transformation initiatives within our Global Business Services (GBS) organization.

- This leadership role will drive process standardization, operational efficiency, and the successful integration of new business functions while focusing on providing best-in-class training experience, laser focus on automation, process efficiencies, and change management to support the organization's global growth objectives.

Key Responsibilities:.

Strategic Leadership:.

- Provide unified leadership and functional oversight across critical business functions, including Quote, Product Data and Supplier Ops.

- Collaborate closely with global stakeholders to align operational goals with organizational objectives.

Transformation & Transition Management:.

- Lead global transformation initiatives, managing the integration of new processes, tools, and functions into the GBS framework.

- Serve as the single point of contact for transitions, ensuring seamless collaboration with US and regional teams.

- Develop and execute robust transition plans to ensure smooth onboarding of new functions and processes.

Operational Excellence:.

- Streamline operations across business support functions to improve SLAs, reduce turnaround times, and enhance productivity.

- Design scalable processes to accommodate growing business demands and expansion initiatives.

Automation & Innovation:.

- Identify and drive automation opportunities to optimize workflows and improve cost efficiency.

- Work closely in partnership with Technology leaders to foster collaboration and ensure successful implementation of tools and technologies in the roadmap for GBS.

- Leverage digital tools and technologies to transform and modernize business operations.

Key Skills:.

- Leadership: Ability to lead diverse teams and foster collaboration across functions and regions.

- Transformation Management: Skilled in designing and executing large-scale transformation projects.

- Operational Excellence: Strong analytical and problem-solving skills to enhance efficiency and performance.

- Automation Focus: Knowledge of automation tools and their application in GBS processes.

- Training & Development: Expertise in creating and delivering impactful training programs.