Job Summary:
The Senior Manager / Director, Whistleblowing Program will be responsible for designing, implementing, and managing the organization's whistleblowing framework. This includes overseeing the reporting mechanisms, ensuring confidentiality, managing investigations, and working closely with legal, compliance, and HR teams to ensure the program aligns with legal and ethical standards. The role requires a high level of integrity, discretion, and leadership in fostering a culture of transparency and accountability.
Key Responsibilities:
- Whistleblowing Program Management:
- Develop, implement, and manage the organization's whistleblowing policy and procedures.
- Ensure all whistleblowing cases are handled in a confidential, fair, and unbiased manner.
- Maintain and continuously improve the whistleblower reporting channels (hotline, email, anonymous tools, etc.).
- Investigations and Case Management:
- Ensure the whistleblowing program complies with local, national, and international laws and regulations.
- Stay up-to-date on legal developments regarding whistleblower protection and reporting.
- Collaborate with external legal and compliance teams to ensure program compliance.
- Training and Awareness:
- Develop and deliver training and communication plans to increase awareness of whistleblowing policies and reporting procedures.
- Ensure all employees, contractors, and third parties are aware of the whistleblowing program and understand the importance of reporting misconduct.
- Data Analysis and Reporting:
- Monitor and analyze whistleblower reports, trends, and program effectiveness.
- Prepare reports for the board, senior leadership, and regulatory bodies, summarizing key findings, trends, and improvements.
- Identify areas for improvement in the whistleblowing process and reporting channels based on trends and feedback.
Leadership and Collaboration:
- Act as a trusted advisor and subject matter expert on whistleblowing, offering guidance to leadership on sensitive issues.
- Collaborate with HR, Legal, Internal Audit, and other teams to address organizational risks identified through whistleblowing.
- Champion a culture of openness, ethics, and compliance across the organization.
- Risk Management:
- Assess whistleblowing risks and establish mitigation plans to ensure potential issues are addressed promptly.
Qualifications:
Education:
Bachelor's degree in Law, Compliance, Business Administration, or a related field. Master's degree or relevant certification (CFE, CIA, CCEP) preferred.
Experience:
10+ years of experience in compliance, ethics, internal audit, or risk management roles.
Skills and Competencies:
- Strong understanding of whistleblower protection laws, regulatory requirements, and industry best practices.
- Excellent investigative, analytical, and problem-solving skills.
- High integrity and the ability to handle sensitive and confidential information.
- Strong leadership, communication, and interpersonal skills to work effectively across diverse teams.
- Experience with whistleblower hotline platforms and case management systems.
- Ability to manage multiple priorities and work under pressure.
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