Senior Manager/Director/VP - Primary Research - KPO

Desired Skills: Inviting applications for a seasoned research leader, bearing profound expertise in directing and implementing B2B and B2C research initiatives. As a [Senior Manager/Director/VP], your robust background in primary research, gleaned from diverse industry sectors, will be fundamental in fortifying and propelling our research capacities.

Key Responsibilities:

1. Research Leadership:

- Lead, design, and manage complex primary and secondary research projects across multiple sectors.

- Ensure that research projects are delivered on time, within scope, and budget.

2. Client Management:

- Establish and nurture relationships with both B2B and B2C research clients, understanding their needs and aligning research deliverables accordingly.

- Manage client expectations and ensure delivery of high-quality research output.

3. Research Methodology and Implementation:

- Oversee the design and execution of research methodologies, including but not limited to surveys, interviews, focus groups, and observational research.

- Ensure the integration of various research techniques like Conjoint Analysis, MaxDiff, TURF Analysis, etc., to derive insightful data.

4. Team Management and Development:

- Lead and develop a high-performance research team, ensuring they are aligned with the organization's objectives.

- Mentor and guide team members, facilitating their professional growth.

5. Business Development:

- Identify new business opportunities, forge alliances, and drive the expansion of research services.

- Participate in and lead pitches for new business, demonstrating exceptional research capabilities.

6. Quality Assurance:

- Implement and oversee quality assurance protocols to ensure that research data, findings, and reports are accurate, reliable, and comply with relevant standards.

7. Knowledge Management:

- Stay abreast of industry trends and ensure the research team is updated with emerging methodologies and tools.

8. Strategic Planning:

- Collaborate with organizational leaders to align research activities with strategic objectives.

- Provide strategic inputs based on research findings to guide decision-making processes.