Senior Manager - Digital Sales & Ops - eCommerce

Senior Manager - Digital Sales & Ops

( Budget 25L to 30L)

About the Job:

We are looking for someone who is super enthusiastic about ECommerce, is a self-starter, has a strong bias for action and is solution driven. Someone who understands the nuances of working on different Marketplace Channels, categories and scale the business multi-fold. Advice on evidence-based and experimental changes to our channels and monitor the effectiveness of strategies by inspecting

standardized metrics. In so doing, you should lead teams of staff, ensuring that you are available to furnish pertinent individuals with practical guidance, as required.

Role & Responsibilities:

- Strategically allocating budgets across various growth levers to optimize performance and ROI.

- Own revenue & PnL for multiple Ecommerce Marketplaces - Secondary offtakes, primaries, promotions, marketing visibility and operations.

- Responsible for the growth/ demand charter for the categories end to end across all channels.

- Exploring, experimenting and implementing new growth levers and ensuring both growth and Profitability metrics are met.

- Oversee a team of marketplaces & operations for multiple categories.

- Own the customer experience for brands on all online channels.

- Relationship management across all Marketplace channel partners, planning for marketing budgets spent across channels.

- Reports to and consults with upper management and executives, as needed, to help drive strategic organizational and platform growth.

Desired Experience and Skills:

- Education: Bachelor's Degree, MBA preferred

- Years of Experience: 5-7 years in Ecommerce

- Preference - Someone who worked for Home & Life Style brands

Should have:

- Strong presentation skills; Excellent attention to detail.

- Managed multiple categories under one roof.

- Demonstrated strong analytical and problem-solving skills.

- Quickly adaptable to changing processes and requirements.

- Self-starter with the ability to work in a fast-paced, dynamic environment.

- Ability to interact with colleagues at all organizational levels.

- Strong customer facing skills with an ability to interact in confidence with clients