Senior Manager - Digital & IT Control Function - Life Insurance Firm

Requirement Description - Sr Manager Digital & IT Control Function

Reporting - Head Digital

Experience - Around 7 - 10 years

Location: Mumbai

Industry: Opening is with a well renowned Life Insurance company

Role

- Work on Process improvement with Digitization opportunities for various Business Functions including customer facing and backend functions, with added focus on Operation & IT processes

- Understand best Digital Practises in the BFSI industry - specifically in Life Insurance

- Explore and share relevant good practises on Automation opportunities, Operational Efficiency, Customer Experience, Cost Savings, Sales Enhancement

- Help in implementation of identified Digital projects for the year and

- Process Documentation

- Organize/Lead stakeholder discussions

- Get requisite sign-offs from Management

- Track timelines and ensure fulfilment on time and within budget

- Work very closely with external ecosystem, IT and internal functional stakeholders on digital initiatives

- Lead initiatives around Cloud Migration and Integration with Eco System (insurtechs, start-ups, incubators, educational institutions etc)

- Responsible for managing control functions within IT

- Deep dive into applications and process to carry out detailed Root Cause Analysis of all risks identified related to applications

- Perform general and application control reviews and recommend process related fixes for immediate as well as long term basis

- Monitor, track and work closely with IT application & infra teams, Risk Management and Infosec teams for closure of identified gaps & vulnerabilities

Desired Experience :

Technical :

- Lean / Six Sigma

- Project Management / Agile Methodology / Scrum / DevOps

- Good understanding on RPA / AI / Machine Learning

- Design Thinking

- Basic knowledge of Programming, software development life cycle and change management

- Cloud Migration

- Mobility platforms

- Should have worked on automation projects on the functional side or technical side or as a Business Analyst

- Tools for Project Management (Jira/MS Projects others)

Soft Skills :

- Vendor Management/Negotiations

- Problem Solving

- Conflict Resolution

- Handling multi-functional stakeholders

The candidate need not have all Technical skill sets mentioned above. However, basic understanding and experience in the same is desired

Other Details :

Reporting - Head Digital

Experience - Around 7 - 10 years

If Interested, please share updated CV along with below details :

Current CTC
Expected CTC
Notice period
Reason for change

Geetika Gupta
Manager-Team & Key Accounts
HR Central