Urgent opening for Senior Collections Manager Collections ( Mortgages) Location : Noida, Exp : min 10-15 yrs Exp : in Micro LAP, Secured Loan. Exp in Delhi / NCR market CTC: 15 - 18 lacs Job Description: Senior Collections Manager to oversee our collections department. As a Collections Manager, you will be responsible for developing and implementing strategies to effectively manage and collect outstanding debts owed to our organization. The ideal candidate will have a strong background in collections, excellent communication and negotiation skills, and the ability to lead a team to achieve departmental goals. Role & Responsibilities: - End to End Collection responsibility across buckets - ( 0 to 89 DPD ) for the allocated loan against property portfolio - Lead in house team of 5-10 field collection executives - daily updates - Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships. - Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates. - Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements. - Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions. - Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies. - Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues. - Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results. - Prepare regular reports on collections activities, presenting data and insights to senior management. Key Skills and Competencies as Collection and Recovery Management - Min 4 years Experience in collections in NCR ( soft & hard buckets ) of secured portfolio - Home loan/Lap preferably in large NBFC/ HFC - Managing the entire Delhi / NCR portfolio with good relationship management skills. - Monitoring the employee code of conduct, cash & cheque management and loan settlements. - Coordinate with Credit, Sales and Risk Management Units and provided feedback / inputs in order to improve & control of any risk exposure. - Prepare daily reports and monthly MIS. - Personal Visits to critical delinquent customers for counseling and convincing customers to clear pending dues before initiating legal action. Required Qualifications & Skills - Degree in business administration, finance, or a related field preferred. - Minimum of 10 years of experience in collections, preferably 5 years in a supervisory or managerial role. - Knowledge of legal and regulatory requirements related to collections, including fair debt collection practices. - Must have managed the collection of LAP. Preferably in the affordable segment. - Good knowledge of Delhi NCR and nearby areas

Noida

Senior Manager - Collections - NBFC/Micro  LAP 

Senior Manager - Collections - NBFC/Micro  LAP  ,Job Description for Senior Manager - Collections - NBFC/Micro  LAP  in Recruitment Firm in  Noida for (10-15) years of experience. Apply Now!

Job Description for Senior Manager - Collections - NBFC/Micro  LAP  in Recruitment Firm in  Noida for (10-15) years of experience. Apply Now!