Senior Manager - Client Servicing/Sales/Marketing - Packaging Industry

Experience:

- Around 10 years of experience in Sales and Marketing in manufacturing sector in a B2B environment. proven expertise in developing new business and new territories in a B 2 B environment 

Summary :

- This position will be responsible for negotiation, sale, installation or delivery and post-sale services to a group of clients. The position will also be responsible to sell products and/or services to current customers. This position entails Domestic Business development and client servicing. proven expertise in developing new business and new territories in a B2B environment "

Detail Responsibilities :

- Participate in developing sales and marketing plan for the region

- Provide input to Domestic Flexibles towards strategic sales and marketing plans

- Support launch of new products and introduce these products and services into the region

- Key Account management for assigned clients & complete client servicing of existing customers

- Enhance company image/profile by positioning Huhtamaki-PPL in the client base as a business partner contributing to customer solutions

- Understand customer's requirements which are both expressed as well as perceived needs (liase with their marketing, operations, purchase and packaging development teams)

- Understand the packaging trends, competitive scenario and complete the information/feedback loop to help formulate products/services and strategies to maintain our leadership status in the packaging industry

- Provide suitable packaging solutions through recommendations in areas of raw materials, technology, process, treatment

- Perform the role of a single point of contact between the customer and HPPL departments

- Trouble shoot on complaints from both internal and external customers to ensure better performance Negotiate supply terms and get orders executed within specified time lines

- Increase turnover, value add and market share in established account

- Achieve turnover and profit targets

- Maintain and grow customer base

- Facilitate overall customer service and satisfaction

- Lead the Sales and support team

- Provide input to Commercial function on projected customer needs

Contribute to efficient working capital management through :

- Timely collection of dues and examine overdue payments

- Maintain nil finished goods inventory

- Present PPL as competent supplier for various application areas

Functional Competencies required :

- Market Intelligence

- Systems & Data Analysis

- Relationship Management

- Commercial Acumen

- Vendor Management Skills

- Planning & Organizing

- Negotiation Skills