Senior Manager - Center of Excellence - BFS
Responsibilities :
- Responsible for driving all unsecured loans digital initiatives
- Responsible for understanding industry trends, competitor analysis and bring up new digital capability ideas for streamlining operations
- Responsible for initiatives to reduce time to disbursement (improve TAT) & drive touchfree loan processing
- Should be able to create documents (BRD, Wireframe, Product Review Decks, etc.)
- Take feedback from customers & Internal stakeholders (Sales, Call Centre, Credit, Operation) for initiatives to optimizing digital lending process
- Responsible for identification of business problem through regular sync up with cross functional business, risk, analytics and marketing stakeholder and translate the same in BRDs/User story/ Work flows
- Should be able to work closely with UI/UX, Dev team
Desired Skills :
- BE/BTech in computer science or information systems from a leading institute
- MBA/MTech from tier 1 institution
- Sound understanding of development cycle, scrum framework and UAT cycle
- Over 4-8+ years of experience in the desired capabilities
- Deep knowledge on SDLC process
- Exposure to API architecture
- Exposure to tools like - Confluence, JIRA, Postman
- Expertise in MS office suit
Other Expectations - Long term the role is based out of Pune
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