Senior Manager - Center of Excellence Lead

Job Title: Center of Excellence (COE) Lead

Location: Ahmedabad, Gujarat

Job Description:

We are seeking a highly qualified individual to fill the role of Center of Excellence (COE) Lead in our organization. The ideal candidate will possess a combination of educational qualifications and professional experience necessary to effectively lead our COE initiatives. Below are the detailed qualifications and experience requirements:

Qualifications:

- Possession of either a Chartered Accountant (CA) or Master of Business Administration (MBA) degree from a recognized institution.

- Certification as a Lean Six Sigma Black Belt, demonstrating expertise in process improvement methodologies.

- Certified Scrum Master credential, indicating proficiency in Agile project management practices.

- Proficiency as a Certified Business Intelligence (BI) Analyst, showcasing expertise in data analysis and reporting tools.

- Certification in Project Management, ensuring familiarity with project planning, execution, and control processes.

Experience:

- A minimum of 15 years of overall professional experience, with a proven track record of success in relevant roles.

- At least 3 years of experience serving as a COE Lead or in a similar leadership position, responsible for driving strategic initiatives and managing cross-functional teams.

Key Responsibilities:

- Lead the development and implementation of COE strategies aligned with organizational goals and objectives.

- Establish and maintain best practices, standards, and processes within the COE to ensure efficiency and effectiveness in service delivery.

- Collaborate with key stakeholders across departments to identify areas for improvement and innovation, leveraging COE capabilities.

- Provide leadership and guidance to COE team members, fostering a culture of collaboration, continuous learning, and excellence.

- Drive initiatives to enhance business performance, operational efficiency, and customer satisfaction through the application of COE expertise.

- Monitor and evaluate the impact of COE initiatives, tracking key performance indicators and making adjustments as necessary to achieve desired outcomes.

- Serve as a subject matter expert and trusted advisor on COE-related matters, providing guidance and support to senior leadership and project teams.

This is an exciting opportunity for a seasoned professional to lead our COE efforts and make a significant impact on our organization's success. If you meet the qualifications and are ready to take on this challenge, we encourage you to apply.