JOB DESCRIPTION
Job Title Senior Manager - Business Solutions Group
Job Location Mumbai
About BSG
Business Solutions Group (BSG) is a team of highly dedicated professionals who are continuously putting their best efforts to pave the path to success by Delivering Simplified Solutions and providing round the clock support to all users across India for the smooth functioning of the consumer bank. They look at Project Implementation for Consumer Banking, Business As Usual - L1 Support for departments who use Consumer Banking Systems and Global Parameter Maintenance.
Job Role
- To work on the technology implementation for wealth business
- Ability to transform the needs of their business users and stakeholders into business requirement
- Preparation of Requirement documents, test plans, incident reporting.
- Carrying out the testing for the projects and resolution of the issues.
- Working on the digitization / automation experience for the business
- Coordination with various departments, users, product team, support teams like OPS, IT, Vendors for requirement gatherings, enhancements and implementation of the application.
- Thorough analysis for system issues faced and provide effective solutions
- Working with internal customers to resolve the issues, enhance the current system to reduce the manual intervention.
- Hand holding business for any technological solutions across the wealth business by doing functional analysis
- To perform gap analysis, risk analysis as part of any project implementation
- Preparation of the detailed user manual for all the implementation
Job requirement
- Good working knowledge in Wealth Management Domain/Financial Product
- Should have experience in direct equities, MF, investment products, knowledge of financial /capital market
- Communicating smoothly with internal and external channel partners,
- Project management skills especially in domain technology implementation projects
- Strong business understanding for financial products.
- Strong ability to work with multiple teams needed.
- Should have good analytical skills and an eye for detail.
- Should be an effective Team Player
- Collaboration skills and ability to work effectively with IT, product teams and marketing.
- Wealth spectrum experience will be an added advantage
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