Department Overview:
Business Solutions sits within Corporate & Investment Banking (CIB) Operations and team plays a vital role in project management life cycle. Performing various roles, starting from business analysis to writing BRDs/test scripts, coordinating UAT to project go-live. Team also has production support roles for the Broadridge suite of applications and technical roles to support reporting solutions. In Summary, Business Solutions is a backbone and act as a bridge between the business users and the technology team to ensure project objectives are met on time and on budget. Team also contributes in preparing monthly, semi-annual & annual metrics on project delivery to executive management.
About this role:
This position will focus on delivering the change portfolio Product & Strategic Delivery under Corporate & Investment Banking space from I&P. The role will support onshore Product & Strategic Delivery Team in delivery of their change projects across the line of businesses.
In this role, you will:
- Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility.
- The position requires regular interaction with various stakeholders, business partners globally and in the region other Operations groups, and technology teams.
- A proven leader with minimum 15 years of relevant domain experience who understands the CIB business & Project, Product & Change Management experience in Investment Banking Products
- Strong understanding of Operational and other associated risk, successful performance in a risk-based environment with a proven track record of risk reduction
- Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Bank's policies and business line objectives.
- Identify potential risks when implementing change along with developing mitigation strategies and plans
- Recommend opportunities for Business Execution process improvement.
- Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables.
- Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
- Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
- Manage allocation of people and financial resources for Business Execution
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
- Overall 15+ years of Business Execution, Implementation, or Strategic Planning experience
- Minimum 10+ years of Investment banking experience in in extensive product management & change management space.
- Experience in various lines of businesses in Securities Operations such as; Pre Settlements, Domestic & International Settlements, Fed & Custody settlements, Asset Servicing, Funding Operations and Syndicate in CIB business.
- Working knowledge of DTCC
- Experience in Business Execution, Implementation, or Strategic Planning experience.
- Minimum 5+ years of People Management experience
- Experience in Agile implementation approach/methodology
- General knowledge of Wealth & Investment Management principles, including Trading, Clearing & Reconciliation, Asset Servicing, and Client Reporting
- Resource management experience
- Knowledge of SDLC and full lifecycle testing of software development
- Engage business stakeholders in integrating or implementing business execution initiatives.
- Identify and recommend opportunities for process improvement, redesign, change management initiatives, and risk control development.
- Make decisions and resolve issues regarding operations of the team to meet business objectives.
- Interpret and develop policies and procedures aligned with Bank's business line objectives.
- Should be flexible to work in 3pm IST to 12am IST.
Desired Qualifications:
- Experience in Broadridge applications such as BPS, IMPACT & GLOSS,
- Good to have experience in other CIB businesses like FX operations, Middle office, Client data & Securities Reference Data, Client onboarding, Tax Ops and Regulatory reporting.
- Experience at a Strategy Consulting firm and working in international environment.
- Ability to partner & collaborate with stakeholders located both locally & globally in achieving shared business objectives & goals
- Understand data flows from ingestion to output for covered applications
- Maintain routines to track progress against published project deliverable timelines
- Leverage relationships with Operations, Technology and QA to schedule change delivery.
- Knowledge in Agile/SDLC Methodologies
- Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
- Ability to work in a fast paced deadline driven environment
- Exceptional analytical and conceptual thinking skills.
- Candidate must have experience in Capital Markets & Investment banking space.
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