Senior Manager - Business Development - Working Capital Solutions

About the Role:

- As a Senior Manager in Business Development for Working Capital Solutions, you will be responsible for driving top-line business targets through strategic sourcing, relationship management, and product innovation.

- Your role encompasses leadership in sales promotion, new product launches, customer service excellence, operational efficiency, and team management.

Key Responsibilities:

Business Growth Strategy:

- Strategically source business through channel teams (ASL, DSA) and strengthen relationships with bank branches.

- Implement cross-selling strategies to optimize revenue streams.

Sales and Relationship Management:

- Lead sales promotion initiatives via DSAs, Sales Executives, and events to enhance market presence.

- Cultivate and maintain relationships with key stakeholders through expos, events, and targeted activities.

Product Innovation:

- Drive the successful launch of new products into the market.

- Oversee all aspects of product lifecycle from inception to disbursement.

Customer Satisfaction and Operational Excellence:

- Ensure highest standards of customer service, managing end-to-end product activities.

- Collaborate effectively with Credit, Operations, and other departments to streamline processes.

Channel Partner Management:

- Acquire and manage channel partners (Connectors, DSAs) to expand product reach.

- Monitor and enhance performance of Area Relationship Managers (ARMs) and deepen client engagements.

Risk Management and Compliance:

- Safeguard against fraudulent and risky proposals, ensuring adherence to regulatory standards.

Continuous Improvement and Training:

- Provide constructive feedback to central teams for product enhancement.

- Conduct training sessions for Sales Executives and DSAs on sales techniques and product knowledge.

Leadership and Team Development:

- Foster a performance-driven culture through effective team management.

- Motivate and empower teams to achieve high levels of productivity and customer satisfaction.

Skills and Qualifications:

- Proven experience in senior-level business development within the financial services sector, preferably in working capital solutions.

- Strong leadership skills with a track record of achieving ambitious business targets.

- Excellent interpersonal and communication skills to build and maintain relationships.

- Strategic thinker with the ability to innovate and drive change.

- Sound knowledge of financial products, operations, and risk management.

- Ability to manage multiple stakeholders and collaborate across departments effectively