Senior Manager/AVP/VP - ATM Debit Cards Claims

Responsible for the overall operational performance of a large functional or geographical segment of the company. Operations represent moderate financial risk and performance has some impact on the group and possibly the company. Typically manages middle managers. Participates in the implementation of long-term strategies, policies and technological advancements. Develops and implements strategies for own segment. May be known as an in-house authority for technical, operational and/or processing functions that impact other groups, areas or activities.

- Ensures compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, FACTA, REG E etc.

- Workforce management experience including: directing activities of team members, performance management, career development, coaching, mentoring, and succession planning

- Advanced / Expert knowledge of Reg E

- Advanced / Expert knowledge of VISA Operating Rules & Chargeback Guidelines

Advanced / Expert knowledge ATM & Debit Card Fraud & Non-Fraud Claims Management

Flexible to work in the night shifts