Senior Manager/AVP - Loan Against Property Sales - NBFC

ITS A TEAM HANDLING ROLE

Reports To: Regional Sales Manager

Job Summary:

The Branch Manager - LAP Sales is responsible for leading and managing the branch's Loan Against Property sales operations. This includes driving sales targets, managing a sales team, ensuring customer satisfaction, and maintaining compliance with company policies and regulatory requirements.

Key Responsibilities:

Sales Leadership:

- Develop and implement sales strategies to achieve branch targets for LAP products.

- Monitor and analyze sales performance, providing regular reports to senior management.

- Drive initiatives to increase market penetration and customer acquisition.

Team Management:

- Recruit, train, and mentor a high-performing sales team.

- Set individual sales targets and conduct regular performance reviews.

- Foster a positive and motivating work environment to enhance team productivity and morale.

Customer Relationship Management:

- Ensure high levels of customer satisfaction by providing excellent service and addressing customer concerns promptly.

- Develop and maintain strong relationships with key clients and stakeholders.

- Oversee the end-to-end loan application process, ensuring timely and accurate processing.

Compliance and Risk Management:

- Ensure adherence to company policies, procedures, and regulatory requirements.

- Identify and mitigate potential risks associated with LAP sales operations.

- Conduct regular audits and reviews to ensure compliance and address any issues promptly.

Branch Operations:

- Manage day-to-day branch operations, including administrative tasks and resource allocation.

- Ensure efficient and effective use of branch resources to achieve sales objectives.

- Implement and oversee branch-level marketing and promotional activities.

Reporting and Analysis:

- Prepare and present detailed sales reports and forecasts to senior management.

- Analyze market trends and competitor activities to identify opportunities and challenges.

- Utilize data and analytics to drive decision-making and optimize sales strategies.

Qualifications:

- Bachelor's degree in Business Administration, Finance, or related field (MBA preferred).

- Minimum of 5 years of experience in sales, with at least 2 years in a managerial role within the financial services industry.

- Proven track record of achieving sales targets and driving business growth.

- Strong leadership and team management skills.

- Excellent communication, negotiation, and interpersonal skills.

- In-depth knowledge of LAP products and the financial services market.

- Ability to work independently and handle multiple tasks simultaneously.

- Proficiency in MS Office and CRM software.

Key Competencies:

Sales and Business Development

Leadership and Team Management

Customer Focus

Strategic Thinking

Problem-Solving and Decision-Making

Compliance and Risk Management

Working Conditions:

Full-time position based at the branch location.

May require occasional travel to meet clients and attend regional meetings.

Flexible working hours to meet sales targets and client needs