Senior Manager/AVP - Customer Success/Client Engagement - IT

- Build a strategic framework for learner acquisition, onboarding and engagement to meet initiative's objectives.

- Device an engagement strategy for individuals and groups to activate external user funnel for the learning platform

- Undertake overarching marketing interventions that would work across the initiative user base- external and internal

- Formulate and implement outreach plans to onboard corporate entities to drive market development for the initiative

- Build strong relationships with key stakeholders - internal and external

- Understand clients' strategic objectives and create impactful solutions

- Strategize and implement all content on proposed groups

- Conduct presentations for clients including Product Demos and Walkthroughs

- Build a recommendation matrix with content team to activate interest-based suggestions to users

- Measure performance against defined performance metrics

- A driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.

- Results orientated problem solver, motivated by success

- Self-motivated: You can work with minimum supervision and be capable of strategically prioritising multiple tasks in a proactive manner

- Collaborator - capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and clients.