Senior Manager/Associate Vice President - Human Resources - KPO

About HuQuo :

An HR Analytics company to provide path-breaking HR services by deeply understanding the human quotient of organisations we work with, and to evolve the industry and make it future ready through HR Analytics.

About the Role :

Adapt the HR model and ensure its appropriate implementation. Working closely with the Business Line to deliver the people agenda. Play a key role in People Development and career paths. In this role he/she will support the Business Unit management to develop and implement HR plans and solutions in order to achieve strategic business initiatives and deliver results. This work includes, but is not limited to, increasing workforce capability, providing change leadership, talent management / succession planning and supporting day-to-day operations as well as on-going process improvement. The major deliverables:

- Manpower planning and budgeting

- Organisational Development and Performance management

- Compensation and benefits administration

- Statutory and Compliance

- Spearheading different HR Special projects to analyse various HR data to control cost, attritions, workforce productivity,E-Sat,etc

Job Responsibilities/accountability :

- Develop and implement an annual agenda for HR strategy in line with the business plan. Ensure HR plans support the needs of the business but are also flexible enough to cope with changes in the organisation, as and when they occur

- Partner with business on workforce planning, succession planning and skills assessment

- Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention and employee experience

- Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties- interests

- Implement/administer/interpret corporate policies/programs/procedures

- Partner with managers to retain, develop and motivate people to achieve their fullest potential

- Working with business unit to assess, create and implement innovative solutions for a variety of employee engagement activities, and processes for ongoing feedback to determine gaps or skill enhancement requirements

- Promote the culture of self-motivated learning in the organization

- Developing and implementing policies on issues like working conditions, performance management, an equal opportunities, disciplinary procedures and absence management

- Makes recommendations for changes to existing policies to ensure compliance with new or proposed regulations

- Administering payroll and maintaining employee records

- Dealing with grievances and implementing disciplinary procedures

- Manage performance management system, and all promotions at various levels in consultation with all business unit to ensure reflection of competence, diversity and comparability with like for like roles in across organisation.

- Function in a wide variety of situations requiring application of skills in employee counseling, fact finding and facilitation between employee/manager relationships

- Issuing of Memo, Show cause Notice and Charge sheet to the employees violating the Norms of the organization

- Manage exit processes for staff, carrying out exit interviews etc.

Qualifications & Skills :

Our clinet is looking for motivated candidate, who can promotes and implements human resource values by planning and managing various human resources programs, and excited about joining a fast growing young KPO/BPO company.

- Post Graduate / MBA in Human Resources from a reputed institute with 12 years plus relevant experience in managing

HR Function in global environments :

- Strong interpersonal skills and business acumen

- Excellent exposure of HR Statutory and compliance

- Experience of working with outsourcing and services companies will be a plus

Note :

- Candidates from only premier B-School will be eligible for this post.