Senior Manager/Associate Director Lead - Loyalty & Rewards - Growth - B2C Startup

Lead - Loyalty and Rewards - Growth ( Sr Manager/ Associate Director)

About Us :

- ZestMoney is creating the world's most loved financial brand. We are India's largest and fastest-growing Buy Now, Pay Later platform.

- We built ZestMoney to change the way credit is delivered in the country, making life more convenient and affordable for millions of people, whilst helping retailers drive better quality growth and margin. We do this via a platform built on best-in-class AI-driven technology that embeds credit in payments.

- We are on a mission to make life more affordable for India using technology-led solutions.

- We also have the largest network of merchants with 10,000+ online partners and 75,000+ store partners, making the company a market leader in the space. ZestMoney has built a platform that integrates mobile technology, digital banking, and artificial intelligence, enabling people to apply for and get a digital credit line within seconds. The company partners with 25 banks and NBFCs to accelerate the adoption of BNPL in India.

- The company's vision is to be the 'one-stop financial' brand of choice for India's 300 mn+ households over the next decade, providing small-ticket loans, insurance, savings and other financial products with the most seamless digital user experience.

- We are backed by the world's leading fintech investors such as Goldman Sachs, Quona Capital, Zip Co, Naspers, Ribbit Capital, and Omidyar Network among others.

- We want to become the world's most loved and trusted financial brand. Come join us on our journey!

About the Role :

- We are hiring a Program Lead to build & run a valuable rewards program for our users.

- You will be building a rewards programme that is valuable to the customers and therefore to our partners

- You will work with the internal teams and the external ecosystem to design the right program construct

- You will build campaigns to drive loyalty and therefore growth

- You'll be working closely with the various internal and external stakeholders to make the program successful

- You will be working closely with product, marketing, category teams

The Ideal candidate

- Excellent problem-solving skills; ability to analyze data and translate it into solutions

- Sound understanding of macro, business, and processes;

- Excellent verbal and written communication skills

- Customer obsession

- Goal-oriented with a get-it-done approach

- Self-starter and self-directed

- B.E./B.Tech./B.Com./B.B.A. or any other relevant degree; Master's/MBA preferred

- 5+ years of experience

- Experience in growth, marketing B2C startups or Consulting, Investment Banking is a plus

To succeed at Zest, you will need :

- Ability to think big and inspire a vision in others

- Have extremely high standards in everything you do ; you will be required to keep raising the bar

- Ability to operate and communicate across teams and functions regardless of hierarchy

- High levels of energy and enthusiasm

- Be someone who does not take "no" for an answer and pushes for continuous innovation

- Kindness, warmth and a positive, optimistic attitude

And why you will love us :

- Because pretty much everyone else does! We've been certified as a Great Place to Work two years in a row. We love our team and they love us back.

- Opportunity to be part of one of the most exciting consumer growth stories in the world - One of the best-funded and most advanced companies in the space (investors are leading global VCs) - We will teach you all you need to know about "Fintech"

- Endless amounts of learning and development ; formal and informal

- Ability to work with some of the best, nicest and most passionate people in the digital lending industry ; from all over the world

- Founders with the right vision and motivation to make this a success story

- A culture of trust and honesty ; we will not second guess you

- A flat structure with minimal politics or hierarchy

- Recognition and respect for your work

- We believe in equity ownership and we provide awesome working conditions as well as market-beating benefits.