Job Role :
The Senior Manager will be involved in providing objective advise, expertise, guidance and specialist skills with the aim of achieving the project targets. The Senior Manager will mainly work with the EY team to:
- Lead client engagements and oversee across work-streams
- Develop solutions to the customer challenges and identify gaps and areas of improvement
- Design the target operating model (TOM) for future state processes
- Review activities such as engagement economics and receivables, project resources and team utilization
- Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations
- Contribute to brand development by writing articles, developing thought leadership and point-of-views
- Contribute to knowledge development and management
- Demonstrate significant industry / solution expertise
- Build a strong team and be a strong role model, mentor and coach
- Resolve people issues
- Support people development through guidance and feedback
- Ensure compliance to the firm's standards, processes and policies
- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence
- Manage senior external/internal stakeholders independently
Professional Background:
- 10 - 14 years of relevant post MBA experience - Consulting background (preferably) or Industry background (Business excellence / functional role/ Solution / Sales)
- Process optimization experience in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R) etc.
- Experience in working on Go-to-Market strategy, Business diagnostics, business case analysis and planning, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements
- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - Global capability centres or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet and e-commerce
- Knowledge of current technology landscape, trends and solutions
- Relevant consulting experience with Big 4 is preferred
- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain
- Exposure to data management and analytics
Preferred Skills :
- Expertise in two or more of the areas listed - Process transformation/ EBITDA improvement/ Enterprise KPI and data definition/ Go to Market Strategy / Commercial Diligence / Business planning
- Hands-on experience on any ERP suite like Oracle, SAP across modules SD, FICO, PS, MM
- Exposure to implementation of RPA/OCR/BI/Consolidation tools
- Experience with process mapping tools like Microsoft Visio, IBM Blueworks, Celonis etc.
- Hands on experience with different data visualization tools like Tableau, Power BI
Core skills:
- Sharp focus on quality delivery
- In-depth understanding of the economic and business environment
- Professional network and networking skills
- Excellent oral and written communication skills
- Good leadership qualities
- Client relationship management and account management skills
- Program management, multi-tasking and time management skills
- Excellent people management skills
- Ability to develop / customize solutions relevant to client
- Advanced knowledge of MS Excel, Word, Power Point
Other ;
- Willingness to travel
- Willingness to learn and imbibe new skills
- Flexible to adopt to a demanding lifestyle
- Able to thrive in relatively unstructured situations
- High initiative and drive, positive attitude and high commitment
- Maturity and ability to handle pressure
Academic Background:
- B.E. / B.Tech. or CA + MBA (preferably from a premier institute such as IIMs, NITIE, SP Jain, XLRI, ISB, FMS etc.) with a good academic background
Base Location and Travel:
- Bangalore/ Delhi
- The consultant would be required to travel to client location
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