Senior Manager/AGM - Domain Consultant - Center of Excellence Cards

Job Title :

Domain Consultant - Cards

Job objective :

Develop and package domain offering leading to evolution of Market message for the offering

Work with key internal partners to take offering to market and increase revenue stream by adding new logos for Consumer Banking

Key responsibilities :

Market Related:

Develop standard pitch packs by breaking down offering into appropriate sub-offerings to clearly bring out BPO's capabilities

Work with Marketing to develop collaterals and evolve a communication mechanism through right marketing channels to disseminate offering to target customers.

Work with marketing to develop Marketing plan for the Domain.

Take the lead to work with BRMs/GRMs in ISUs of focus account names so as to penetrate into account systematically

Be the SPOC for Pre-sales/Solutioning team to deliver on any RFIs/RFPs for domain including front facing visits by potential clients

Increase visibility with Analyst firms and Research groups

Represent in Industry meets and Global offshoring events

Map the potential demand for offering by market study and recommend target geographies and customers to focus upon

Periodic competitor scan to determine threats,key differentiators and opportunities

Improvements to enhance value proposition of offering by an environment scan and incorporating best practices.

Define a offering Road Map based on strategic goals and come out with a Business plan

Candidate requirements :

A domain consultant who has a thorough understanding of all processes in the Cluster and familiar with's culture, practices & strategic vision

Has good understanding of customer requirements, underlying technology trends in industry and general business environment

Has the ability to define and develop key components of offering including integration with's existing capabilities wherever possible

Excellent verbal & written communication and effective presentation skills

Demonstrated leadership skills coupled with strong collaboration, relationship and influencing ability

Possesses the mental capacity and energy to sustain through difficulties and challenges

Must be willing to travel extensively as and when required