Title: Sr. Manager / AGM - BPO Sales (Domestic Market)
Location: Delhi
Duration: Permanent / Full-time
Interview: Phone followed by F2F
Reporting: - This position reports into Sr. VP Business development
Responsibilities:
- Help Generate business from the Indian domestic market.
- Handle RFI/RFPs, Generating new Business Leads, conducting prospect research, developing & delivering Corporate Presentations.
- Being involved in interaction with customers at senior levels, will be responsible for identifying opportunities and converting the same to business deals.
- Identify requirements from customers and match the required Processes to convert the lead to a warm lead / Prospect.
- Ability to coordinate and write proposals, as and when required.
- Research and analyze the pain points of a particular organization and make the right pitch at the right level.
- Interacting With Technical People for Specific Requirement of the Client.
- Relationship Building, Regular Follow up With Clients / Prospect.
- Preparation of marketing collaterals and presentation, case studies, mailers etc.
- Market intelligence - India market feedback and research on existing clients
- Work closely with delivery functions in ensuring successful execution of projects.
- Build business transformation propositions for prospects/ industries.
Essential Requirements
- Experience in working with senior management to align sales strategies and solutions
- BPO sales Experience is mandatory.
- Last assignment with Domestic BPO must.
- Strong written and verbal communication & technical writing skills.
- Working knowledge of costing for proposals, versed with contact centre requirements of various verticals, good understanding of the domain.
- With a pleasing personality and decision making ability in day to day situations.
- Excellent People Management & leadership qualities.
- Well versed with Power Point.
Education & Experience
- Management degree will be mandatory
- 8 -10 years of total experience
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