Senior Manager - Accounts Receivable - BPO

Management responsibilities :

- Performs autonomously, initiates and manages complex, departmental and/or cross-company work.

- Managing group workload and establishing priorities

- Is expected to set and improve policies and procedures, maintaining full compliance, implementing best practices.

- Focus is broad, will serve as a consultant or lead on projects and areas of finance or support of a business.

- This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners.

- Significantly participates in recruiting efforts. Continually raises the bar.

- Significant role in career development of the team.

- Drives execution of vision and goals for the team.

- Responsible for developing and communicating team or department vision and goals.

- Contributes to the strategic direction of the company based on internal and industry knowledge.

Business Responsibilities :

- Drive development and expansion of systems and processes required to execute on-time payments to Vendors

- Build and monitor performance metrics, with principal focus on ensuring on-time payments, cost out initiatives and estimating future headcount growth by country

- Drive the expansion of self-service functionality in order to improve vendor experience and reduce manual processes

- Maintain weekly and monthly communications and metrics reporting with Director and VP level business partners in Digital business and finance teams.

- Developing, modifying and maintaining the operational and design effectiveness of internal controls

- Partnering with Internal Audit

- Lead cross functional systems and process improvement initiatives

- Lead a team of 5+ Operational managers across Receivable process

Basic Qualifications :

- CA, CPA or CWA, with 12+ or more years of relevant Finance and/or Operational experience

- Demonstrates strong communication (verbal and written) skills and is able to positively influence behaviors and outcomes.

- Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations

- Strong analytical skills and ability to evaluate business processes from several angles, including from the perspective of a business process leaders, customers, and supporting internal stakeholders

- Experience with complex problem solving using Lean / Six Sigma techniques desired

- Independent and Entrepreneurial showing the ability to work with minimal direction in a fast-paced and rapidly changing environment

- Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion

- Advanced presentation skills and the ability to guide and influence senior leadership

- Internal and external customer focus and a work ethic based on a strong desire to exceed expectations