Location: Mumbai
Work Timing - 01:00 PM to 10:00 PM
Job Description and Requirements :
Job Description :
- Supervise the billing and accounts receivable activities including outbound contact and all correspondence
- Checking for the correctness of Billing documents
- Provide information for cash flow forecasting
- Conduct billing analysis
- Support and develop accounts receivable process improvements
- Plan and implement quality workflows for all billing processes
- Contact customers to identify and resolve issues
- Escalate collection issues to management
- Should have managed offshore transitions
- Month-end closing of the billing group information
- Special program/billing planning and implementation
- Clients problem escalation and customer service
- Knowledge of managing billing portal
- Problem solver attitude
- Good skill in resolving queries from clients
- Resolves all billing complaints and concerns.
Job Requirements:
- Demonstrates clear verbal and written communication skills.
- Demonstrates excellent organizational skills and efficient at multi-tasking with adjustable priorities.
- Strong IT skills, with specific expertise using excel & Working Knowledge of Great Plains - ERP.
- Demonstrates a proactive - can-do- attitude and a proven background in exceptional customer service.
- Demonstrates commitment to quality in all aspects of work, despite a heavy workload and time pressures.
Qualification/ Skills:
- Qualified CA / Public Accountant with 10+ years of experience.
- Ability to communicate with On-site team members/ Internal and external customers.
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