Job Description:
Profile: Senior Lead/ Lead Onboarding
Experience: 8 Years +
Education: MBA/Graduate/Post Graduate
Location: Hyderabad
Role and Responsibility:
- Oversee the certification run tech for onboarding of banks and other channel partners for all Company's products
- Coordinate with the vendors on a regular basis to drive the activities for certification of banks for all Company's products
- Ensure that the banks and external vendors undergo necessary trainings and are provided timely support
- Review results of the test cases as submitted by the vendors; intervene and highlight the test result inconsistencies as required
- Liaise with various internal (Product, BD & Tech teams) and external stakeholders to gather the understanding of certification processes for new products/platforms/features in order to operationalize the certification of banks/channel partners for the product/platform/feature
Behavioral:
- Collaborates
- Cultivates Innovation
- Customer Focus
- Develops Talent
- Drives Results
- Ensures Accountability
- Manages Ambiguity
- Manages Conflict
Technical:
- Efficiency on resources - Advanced
- Simulators, Sandbox Delivery - Advanced
- Process, Workflow, Productivity - Advanced
- Messaging Protocols on all products including compliances - Advanced
- Stakeholders Management - Advanced
- Incident Management - Advanced
- Problem Resolution - Advanced
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