Senior Key Accounts Manager - eCommerce

Purpose:

To spearhead the growth and expansion of key e-commerce channels for our brands, ensuring robust sales performance, brand visibility, and market share.

Key Performance Indicators:

- Achieve profitable sales growth in key e-commerce channels.

- Enhance brand recall, visibility, and share of voice in these channels.

- Expand category width, ensure successful new product launches, and meet other category-specific objectives.

Key Responsibilities:

P&L Management:

- Develop and execute aggressive growth plans for key e-commerce platforms, overseeing all business activities at these channels.

- Manage channel marketing, visibility, and consumer promotion budgets to maintain channel profitability.

Visibility Metrics:

- Ensure optimal cataloging and stock levels for brand representation across all categories.

- Drive innovative content strategies to boost organic reach.

- Participate in major marketplace events and secure brand visibility in prominent properties.

Operational Metrics:

- Ensure consistent operations across multiple warehouse locations.

- Coordinate supply chain functions to maximize stock availability.

Stakeholder Management:

- Collaborate closely with marketplace teams, internal brand and category teams, supply chain teams, and other stakeholders to drive brand growth and sales.

People Management:

- Foster a supportive and collaborative environment, providing coaching, training, and development opportunities for team members.

- Recruit and build a highly motivated and self-driven team to sustainably grow the e-commerce business for the brands.

Experience & Qualification:

Mandatory:

- MBA from a reputed institution, with a minimum of 5 years experience in sales e-commerce roles with P&L responsibility.

- Proven experience in managing e-commerce marketplaces.

- Demonstrated ability to lead teams and perform under high-pressure conditions.

- Strong passion for numbers.

- Exceptional problem-solving skills.

- Excellent planning, analytical, and lateral thinking abilities.

- Proficiency in managing relationships, leading teams, and working with multiple stakeholders.