Senior Consultant - Revenue Assurance - Telecom Domain

Position : Senior Consultant - Revenue Assurance

Reports To : Manager

Job Description :

Overall Responsibility :

- The Senior Consultant has a primary responsibility to complete tasks assigned by supervisory personnel and for direct supervision of Consultants in executing revenue assurance project work plans.

- The Senior Consultant has direct, client-facing engagement responsibilities. As a core member of the project team, the Senior Consultant learns to identify areas of risk and opportunities to improve revenue assurance processes.

- Through interaction with client and project team personnel, the Senior Consultant develops professional relationships that contribute to exceptional client service.

- Serving as both role model and trainer, the Senior Consultant demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency.

Educational & Professional Credentials :

- Bachelor's degree in relevant discipline (e.g. Accounting, Finance or Business Related field) required

- 3+ years in a related field, preferably in professional services and/or telecom industry

- Professional Certification such as CPA, CIA, CISA strongly preferred (Required for advancement to Manager-level position

- - Big 4 experience in Telecommunication consulting assignment, strongly preferred

Required Knowledge & Skills :

- Able to project a professional image of Protiviti

- Prior project management and supervisory skills

- Strong report drafting and presentation skills and includes documentation of findings and recommendations in French and / or English language

- Interpersonal skills to interact in team environment and foster client relationships

- Demonstrated understanding of the importance of business ethics

- Must be able to handle highly confidential information in a strictly professional manner

- Must be able to maintain professional demeanor in times of high stress

Required Technical Knowledge & Skills :

- Knowledge of telecom revenue streams and the related network elements

- Understand control points and conduct reconciliations to identify and minimize revenue leakage

- Carry out risk assessments / diagnostic reviews on revenue related processes and evaluate the adequacy of controls in place to mitigate those risks

- Process mapping and documentation of core revenue streams

- Excellent understanding of business processes, control, risk environment and auditing principles (COSO, COBIT).

- Ability to understand telecom revenue flow path and leakage risks

- Understanding of Telecom business application and services such as VAS, Roaming, Billing, Interconnect, Switching, Mediation etc.

- Understanding of KPIs and CSFs of the revenue assurance activities of the client.

- Knowledge of revenue assurance processes and methodologies, including flowcharting

- Proficient in Microsoft Office suite applications and other data analysis applications.

Ability To Travel :

- Travel throughout the month frequently required based on client requests/commitments on short notice