- Lead client engagements and oversee work-streams
- Identify gaps and areas of improvement
- Design the target operating model (TOM) for future state processes
- Manage activities such as engagement economics and receivables, project resources and team utilization
- Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations
- Participate in business development initiatives
- Contribute to brand development by writing articles, developing thought leadership and point-of-views
- Contribute to knowledge development and management
- Demonstrate significant industry / solution expertise
- Resolving people issues
- Build a high performance team, mentoring and coaching team members
- Support people development through guidance and feedback
- Ensure compliance to the firm's standards, processes and policies
- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence
- Manage senior external/internal stakeholders independently
- Contribute to people-related initiatives including recruiting, retaining and training professionals
- Maintain an educational program to continually develop personal skills of staff
- Understand and follow workplace policies and procedures
Professional Background
- 8 - 10 years of relevant post MBA experience - Consulting background (preferably) or Industry background (Business excellence / functional role/ Solution / Sales)
- Process optimization experience in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R) etc.
- Experience in working on Process transformation, Business diagnostics, business case analysis and planning, performance management and budgeting, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements
- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - Global capability centres or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet and e-commerce
- Knowledge of current technology landscape, trends and solutions
- Relevant consulting experience with Big 4 is preferred
- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain
- Exposure to data management and analytics
Didn’t find the job appropriate? Report this Job