Senior Consultant - Business Transformation Services - Financial Services Domain - IIM/ISB/MDI/FMS

Designation: Senior Consultant - Business Transformation Services

Location: Bangalore

Shift: Regular

Reporting: Principal Consultant/Industry Principal

About Business Transformation Services:

Business focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering. Today- s operational landscape is quite complex.

Business processes are critical in achieving the company's goals and any limitations will lead to lesser agility and to lose its competitive edge. This service line within organization plays an advisory role, understands our client's processes and catalyzes change by drafting holistic solutions weaving together operations, strategy, and technology and business goals.

About the Role:

The role of a Senior Consultant - Business Transformation Services is to assist clients to determine their business issues and recommend solutions to drive business value. It uses in-depth consulting skills and business knowledge aligned to business objectives, processes, measurements and tools to analyze client business challenges, formulate hypotheses and test conclusions to determine appropriate solutions.

Responsibilities:

As a Senior Consultant in the BTS team, you will:

- Lead and manage large and complex Innovation & Transformation engagements with our Financial Services clients (Banking & Capital Markets) in understanding 'as is' business processes, design 'to-be' processes, analyze/ capture client requirements and pain areas by conducting workshops if necessary, perform fit gap analysis, carry out benchmarking studies, resolve complex requirements.

- Provide consulting support to solve business problems in Banking Operations (especially Lending - Mortgages & Commercial, Consumer Banking - Cards/Payments & Risk Management operations) for our global clients leveraging Transformation methodologies and assets.

- Lead and participate large-scale transformation projects .Work proactively with Client stakeholders to refine their current business processes or develop a new operating model in line with competitive and market forces. Also identify strategic capabilities needed to create and sustain one or more sources of competitive advantage.

- These capabilities may come in the form of process, information technology, organization enablement, or knowledge. They identify best practices and client performance gaps, if any.

- Leverage tools to identify, align, and change the factors that affect performance, stability, and teaming and develop comprehensive transformation recommendations.

- Develop methodologies to support transformation projects, create tools, templates, frameworks & other knowledge artifacts

Job Description - 

Key Skills Required :

This role requires the following skills, expertise and experience:

- Strong consulting skills and business acumen in addition to quantitative and analytical capabilities.

- Banking Operations Domain Expertise in any of the following (at the minimum) including

- Banking (Lending: Mortgages, Consumer & Commercial; Cards: Consumer/Merchants; Deposits & Payments, Risk Management)

- Capital Markets (Asset management/servicing, Broker Operations, Wealth Management, KYC etc.)

- Exposure to working for a Bank or any Bank's Captive Operations

- Demonstrated experience working with complex business process outsourcing, originating or delivering managed service opportunities.

- Flexibility to ensure working hours overlap with operations team as required to identify & execute transformation activities

Preferred Skills:

- Strong Consulting & program management skills, demonstrated experience in managing teams across functions & geographies

- Experience in Consulting / Big 4 firms

Education Qualification:

- MBA from a Tier college with minimum defined grades and at least 8 years of experience after MBA in the fields related to the Job Description.